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Vetanya is responsible for managing your personal information, and this privacy notice serves as an agreement between you and Vetanya. This policy applies to your use of our website and any services that are linked to it.
At Vetanya, we take your privacy very seriously and have strict standards and procedures in place to prevent any misuse of your information. It's important that you carefully read and understand this privacy policy to know what information we collect and how we use it. By using our website, you acknowledge that you have read and agreed to this privacy policy and our processing activities. If you have any questions or concerns, please let us know.
How do we collect your information?
This privacy notice outlines how Vetanya collects, safeguards, utilizes, and shares information when you:
- Visit any page of our websites.
- Create an account on our websites.
- Take part in a promotion or other features of our website.
- Submit product reviews and ratings as a customer.
- Participate in our research surveys or testing.
- Provide information to us through our official social media accounts.
- Submit requests or comments through our contact channels (such as email).
If you have any questions or concerns about how we handle your information, please do not hesitate to contact us.
We collect most of your personal information directly from you, and we do so for the following reasons:
Why do we get information?
- You have made a purchase directly from us.
- You have participated in our product reviews or research.
- You have registered an account on our websites.
- You have contacted us for advice because you are interested in purchasing one of our products.
- You have subscribed to our email for promotions or reminders.
- You have contacted our customer support and requested assistance.
- Third parties have obtained your consent to share your data with us.
If you have any concerns or questions about the collection of your personal information, please feel free to contact us.
What information do we collect from you?
We collect the following information when you use our services:
- During the registration process, you must provide a password, your name, a valid email address, and other relevant details. It's your responsibility to keep your password confidential.
- We gather information about your internet protocol (IP) address, login data, browser type and version, time zone settings and geographical location, browser plug-in types, operating system, and platform.
- We collect details about your devices and browsing activities.
- Please note that Vetanya does not collect or store any payment information. All payment-related information is submitted through Shopify's/Paypal's payment portal, which is governed by their privacy policy and Terms of Use.
- If you contact our customer service, we may record and store your call, email, or chat for quality and training purposes.
- We store feedback from post-contact surveys and product reviews to improve our services. We value your feedback and use it solely to enhance our products and services.
- Vetanya Bikes may utilize email to communicate with you from time to time. By providing your email address to Vetanya Bikes, you are consenting to email as a communication medium between Vetanya Bikes and you. Occasionally, you may be asked to verify your email address to assure the accuracy of our database.
- Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.
The safety and security of your personal information also depend on you. If we have given you a password for access to certain parts of our services, it's your responsibility to keep it confidential and not share it with anyone. While we take every precaution to protect your personal information, we cannot guarantee its security during transmission over the internet. We are not responsible for any breaches of privacy settings or security measures on our site or for the actions of third parties.
Privacy policy
Vetanya is responsible for managing your personal information, and this privacy notice serves as an agreement between you and Vetanya. This policy applies to your use of our website and any services that are linked to it.
At Vetanya, we take your privacy very seriously and have strict standards and procedures in place to prevent any misuse of your information. It's important that you carefully read and understand this privacy policy to know what information we collect and how we use it. By using our website, you acknowledge that you have read and agreed to this privacy policy and our processing activities. If you have any questions or concerns, please let us know.
How do we collect your information?
This privacy notice outlines how Vetanya collects, safeguards, utilizes, and shares information when you:
- Visit any page of our websites.
- Create an account on our websites.
- Take part in a promotion or other features of our website.
- Submit product reviews and ratings as a customer.
- Participate in our research surveys or testing.
- Provide information to us through our official social media accounts.
- Submit requests or comments through our contact channels (such as email).
If you have any questions or concerns about how we handle your information, please do not hesitate to contact us.
We collect most of your personal information directly from you, and we do so for the following reasons:
Why do we get information?
- You have made a purchase directly from us.
- You have participated in our product reviews or research.
- You have registered an account on our websites.
- You have contacted us for advice because you are interested in purchasing one of our products.
- You have subscribed to our email for promotions or reminders.
- You have contacted our customer support and requested assistance.
- Third parties have obtained your consent to share your data with us.
If you have any concerns or questions about the collection of your personal information, please feel free to contact us.
What information do we collect from you?
We collect the following information when you use our services:
- During the registration process, you must provide a password, your name, a valid email address, and other relevant details. It's your responsibility to keep your password confidential.
- We gather information about your internet protocol (IP) address, login data, browser type and version, time zone settings and geographical location, browser plug-in types, operating system, and platform.
- We collect details about your devices and browsing activities.
- Please note that Vetanya does not collect or store any payment information. All payment-related information is submitted through Shopify's/Paypal's payment portal, which is governed by their privacy policy and Terms of Use.
- If you contact our customer service, we may record and store your call, email, or chat for quality and training purposes.
- We store feedback from post-contact surveys and product reviews to improve our services. We value your feedback and use it solely to enhance our products and services.
- Vetanya Bikes may utilize email to communicate with you from time to time. By providing your email address to Vetanya Bikes, you are consenting to email as a communication medium between Vetanya Bikes and you. Occasionally, you may be asked to verify your email address to assure the accuracy of our database.
- Text Marketing and notifications: By subscribing to text notifications you agree to receive recurring automated marketing messages at the phone number provided. Consent is not a condition of purchase. Reply STOP to unsubscribe. HELP for help. Msg & Data rates may apply. More info view Privacy Policy and ToS.
The safety and security of your personal information also depend on you. If we have given you a password for access to certain parts of our services, it's your responsibility to keep it confidential and not share it with anyone. While we take every precaution to protect your personal information, we cannot guarantee its security during transmission over the internet. We are not responsible for any breaches of privacy settings or security measures on our site or for the actions of third parties.